Shipper FAQ’s

Why use Allen Lund Company, LLC?

Outsourcing your freight allows your company not only to cut major costs, but to focus on your core business activity. The Allen Lund Company’s core business is providing customers with the best possible transportation rates and service. And in today’s business environment, the transportation of a company’s product plays a vital role — from cost containment to customer satisfaction. And, if managed properly, can ultimately lead to bottom line profitability.

Demonstrated quality of service
The Allen Lund Company is committed to providing damage-free, on-time pick-up and delivery of all your freight. Communication is one of our strongest assets and we keep you informed about your freight every step of the way; from pick-up to final delivery.

Verifiable capacity to meet your needs:
With access to over 30,000 qualified, reputable carriers we have the ability to provide flexible resources to meet the challenges of all your shipping needs.

Competitive pricing and accurate billing:
As transportation brokers with over 40 years of operation we offer competitive market rates that match our outstanding service and commitment. We ensure accurate billing of line haul, fuel surcharge, and any accessorial charges. This minimizes your administrative time and ensures proper payment.

Versatility of service:
We provide a flexible array of additional capabilities that make us a valuable transportation partner.

These include:

  • Equipment to meet your needs: dry vans, temperature controlled reefers, flatbeds, and specialized equipment.
  • Comprehensive network of facilities, both domestic and international service. freight bill audit and payment and Freight Management Software.
  • LTL & TL logistics software support.
  • Web-based shipment visibility and customized reporting capabilities.
  • EDI/FTP compatible load tendering, acceptance, and reporting.

Can ALC handle EDI/FTP load tendering, billing, etc?

We have full Electronic Data Interchange capabilities, the Internet or direct connections. We can also receive flat files directly from your systems..

What regions does ALC service?

The Allen Lund Company provides inbound and outbound, nationwide transportation to the 48 states, Canada and Mexico.  In addition, our International Division, licensed by the FMC as an OTI-NVOCC & Freight Forwarder, #019872NF, provides transportation services worldwide and ground transportation for Mexico and Canada.  Our operations offices are strategically located to serve all areas of the country.

How does ALC determine freight rates for my shipments?

Our freight management teams respond to Requests for Proposal (RFP’s), Requests for Quote (RFQ’s), Request for Information (RFI’s) and customer’s and 3PL’s on-line bids on an almost daily basis. We monitor market conditions, including fuel surcharge changes, freight seasonality and regional equipment capacity availability to provide the most competitive, deliverable price and service.

Still Have Questions?

We are committed to helping you find the answers you are looking for.

General Questions Call 800.777.6142

Carriers, for more information email our Carrier Resource department at carrierresources@allenlund.com or call 800.811.0083